Terms of service
Effective Date: May 2026
Welcome to Koforto (koforto.com), operated by KOFORTO LIMITED ("Koforto," "we," "us," or "our"), a company registered in Hong Kong. By accessing or using our Site, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using our Site.
1. Eligibility
You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make a purchase on our Site. By using our Site, you represent that you meet this requirement.
2. General Conditions
We reserve the right to refuse service to anyone, for any reason, at any time. Your information (excluding payment information) may be transferred unencrypted and may be altered to conform to technical requirements of networks or devices, but payment information is always encrypted during transfer.
3. Products & Pricing
- We make every effort to display product details (including images, sizes, and descriptions) as accurately as possible. Slight variations in color or appearance may occur due to display settings or manufacturing batches.
- Prices for our products are subject to change without notice.
- We reserve the right to limit quantities, refuse orders, or discontinue any product at any time at our sole discretion.
- We reserve the right to correct any pricing or product errors, even after an order has been placed, and to cancel the order and issue a refund in such cases.
4. Payment
Orders are processed through approved third-party payment providers. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the chosen payment method.
5. Shipping
Please refer to our Shipping Policy for details on processing times, delivery estimates, and customs/duties responsibility.
6. Returns & Refunds
Please refer to our Refund & Return Policy for details on returns, exchanges, and refunds.
7. Third-Party Links & Tools
Our Site may contain links to third-party websites or use third-party tools that are not owned or controlled by Koforto. We are not responsible for the content, privacy practices, or accuracy of any third-party sites or services.
8. User Submissions
If you submit reviews, comments, or other content to our Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business. You agree not to submit content that is unlawful, abusive, or infringes on the rights of others. We reserve the right to remove any submitted content at our discretion.
9. Prohibited Uses
You agree not to use our Site:
- For any unlawful purpose
- To infringe upon our or others' intellectual property rights
- To transmit viruses, malware, or other harmful code
- To harass, abuse, or harm another person
- To attempt unauthorized access to our systems or data
10. Disclaimer of Warranties & Limitation of Liability
Our Site and products are provided "as is" and "as available" without warranties of any kind, express or implied, except as required by applicable consumer protection law. To the fullest extent permitted by law, Koforto shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products. Nothing in these Terms limits any statutory rights you have as a consumer that cannot be excluded under the law of your country of residence.
11. Indemnification
You agree to indemnify and hold Koforto, its officers, employees, and affiliates harmless from any claim or demand arising from your breach of these Terms or violation of any law or third-party rights.
12. Termination
We may suspend or terminate your access to our Site at any time, for any reason, including violation of these Terms.
13. Governing Law
These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except where mandatory consumer protection laws of your country of residence provide otherwise.
14. Changes to These Terms
We may update these Terms from time to time. Continued use of our Site after changes are posted constitutes acceptance of the revised Terms.
15. Contact Information
Questions about these Terms? Contact us at support@koforto.com.